Technology Solutions

TECHNOLOGY SOLUTIONS by N.K. Narula

Our services

 
Network Support & Administration
  • Provide professional, responsive, and fairly priced Network Support and Administration.
  • Troubleshoot and resolve network and computer problems.
  • Provide technical support for all your hardware and software.
  • Teach you how to resolve recurring issues.
  • Instruct with your team, increasing your enterprise wide computing skills.
Computer Workstation Support, Troubleshooting & Maintenance
  • Proactive remote management ensures your systems are cared for without the need for on-site attention.
  • Fix most issues before you even feel the problem.
  • Strategic project planning ensures cost effective expansion and replacement of existing systems.
Network Design and Planning
  • Top down design of your network for optimum quality and reliability.
  • Full analysis required of physical topography and morphology, propagation studies, different equipment scenarios, and more.
  • Hard wire and wireless frequency engineering and traffic demand analysis including management and certification of the physical network backbone including the correct balance of copper and optical cabling.
  • Cost and benefit engineering practices at this early stage will have far-reaching effects on the overall performance and long-term profitability of your wired and wireless network infrastructure.
Corporate Infrastructure Security, Remote Access and Support
  • Help you establish access work or home systems remotely.
  • Work from anywhere the same way you work from the office without missing a beat!
  • Setup workstation and Server control from a single administrator's computer from anywhere in the world with access to the Internet.
  • Users can be assigned secure remote access privileges as needed. Our professionals get you moving with today’s demanding remote access needs.
  • Secure your enterprise with various Firewall and VPN solutions.
  • Provide a massive return on your investment by decreasing commute times and on site office staff, no more lost time because someone can’t make it in to the office!
Systems Integration
  • Custom design of various types of high-end computer equipment from HP and DELL workstations and servers, to a wide variety of task specific PC’s and Laptops.
  • Continuously watch for up-and-coming technologies that will help increase our customers' productivity and profitability.
  • Custom fit computer systems to meet your specific needs and integrate the new system into your office network and integrate it with your current peripherals.
  • Handle all installation needs, including coordinating scheduling of software installation and configurations, hardware configurations, peripheral setup and coordinating between multiple parties.
Backup Systems

Many events can cause data loss. These include:

  • Lightning strikes
  • Power outages
  • Accidental resetting or rebooting of your systems
  • Accidental deletion of files
  • A disk component simply gives out due to wear and tear
  • System/program malfunctions
  • Virus attacks
  • Natural disasters

We develop backup and disaster recovery systems for all size companies – for those with less than one gigabyte of data to companies with thousands of gigabytes of data.

Our solutions will be customized for your business, whether you have a single location or multiple locations and systems. We even have solutions for businesses that require mobile users to automatically backup data when out of the office!
Network Administration Training We offer on-site training for your employees to keep in touch with today’s ever changing world of business technology and solve common everyday problems in-house.
Network Printing, Scanning, and Faxing
  • Network Printing offers multiple users the flexibility to share a network accessible printer and scanner.
  • Affordable multifunction models provide the convenience scanning to your documents or directly to email, printing at high speed, secure faxing from your desktop, and much more.
  • We assist you in securing the best device for your needs and budget and oversee the installation and integration of the hardware and software.
Software Data Conversion Assistance

Data conversion will eventually be a concern at some point for many businesses.
  • We ensure you have a good quality backups of your data before starting any conversion project.
  • We help convert financial, payroll, utility, document, and imaging data for various industry leaders.
  • We can help you determine what data should be converted resulting in the most cost effective transition from your current system to whichever suite of applications you choose.
  • Working closely with your software vendors, we offer solutions that best meets your specific needs, both from an implementation and financial standpoint.
E-Mail System Support We teach you how to manage your own email accounts including:
  • Creating and deleting email accounts at will
  • Resetting user passwords
  • Email forwarding setup
  • Creating auto-responders
Setting up spam filters: note – a Boston Globe study shows spam costs about $874 per employee (based on an hourly pay of $30 and a work year of 2,080 hours) and can be implemented immediately for using a variety of methods.
Website Hosting and Web Design
  • Our web hosting solutions support the latest language platforms and database integration giving you many options and easy to manage solutions for handling your own web hosting.
  • We guide and educate you on all issues pertaining to web and domain hosting
  • We ensure compatibility with your websites
  • We migrate your existing website.
  • We can manage every facet of recreating your web presence by managing your project with the web developer best suited for your needs.
Search Engine Optimization and SEO Training
  • First we analyze industry specific keywords and create a Search Engine Optimization plan based on populating the Google Search results page based on the keywords selected.
  • Then we train the users how to inject organic content into prime locations on the internet that are used by Google to generate the Search Results.
  • All of this is done with the intent of bringing a path to the client’s company site to the top visible portion of the Google search page.
  • Don’t get blacklisted by Google and lost in the sandbox by allowing less experienced and fly by night companies use software tools to handle this critical marketing tool! This should be done organically… let us show you how!
Peripheral Device Setup

Get the most out of your new gadgets.

Whether you have the latest MP3 player, a new all-in-one printer or a web-enabled blackberry, we offer quick, convenient remote or on-site support for installation, usage and navigation including:

  • Hardware and software set up
  • Networking and security
  • Installation and configuration
  • Training on new features and tools
Contracts or No Contracts?

 

We do both!
  • Our Service-on-Demand assures that you are getting top level IT service at all times.
  • We also offer customized plans based on your specific needs that include either 4-hour, 8-hour, or 24-hour response times. We can provide remedial and preventive maintenance on a fixed budget to ensure your IT costs are fixed for your fiscal year!